Contact Us
We read every message and reply in the order they arrive, usually within one business day.
We answer Monday to Friday. Messages sent at a weekend are picked up on Monday.
About an order you have placed
Include your order number in your first message. It is in your confirmation email, and having it means we can look everything up straight away instead of asking you for it and losing a day.
Returns
To start a return, email us with your order number and the pieces you are returning, within 7 days of delivery. We will reply with a Return Authorization number and the return address. Please do not post anything back before you have that number, as returns cannot be processed without it.
Before you write
If your question is about delivery times, returns or sizing, the answer is probably already on our FAQs and Delivery & Returns pages, and you will have it faster than waiting for a reply.